Friday, May 31, 2013

Strengthen Relationships

How to become a friendlier person?

How to become a friendlier person

1. Don't criticize, condemn, or complain.

2. Give honest, sincere appreciation.

3. Arouse in the other person an eager want.

4. Become genuinely interested in other people.

5. Smile.

6. Remember that a person's name is to that person the sweetest sound in any language.

7. Be a good listener. Encourage others to talk about themselves.

8. Talk in terms of the other person's interests.

9. Make the other person feel important—and do it sincerely.
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Presentation Fundamentals

What are the Fundamentals of Presentation?

Fundamentals of Presentation

1. Make brief notes of the interesting things you want to mention.

2. Don't write out your talks.

3. Never, never, never memorize a talk word for word.

4. Fill your talk with illustrations and examples.

5. Know far more about your subject than you can use.

6. Rehearse your talk by conversing with your friends.

7. Instead of worrying about your delivery, find ways of improving it.

8. Don't imitate others; be yourself.
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Gain Cooperation

Gain Cooperation

How to Gain Cooperation and win People to Your Way of Thinking?


1.  To get the best of an argument—avoid it.

2.  Show respect for the other person's opinion. Never tell a person he or she is wrong.

3.  If you are wrong, admit it quickly, emphatically.

4.  Begin in a friendly way.

5.  Get the other person saying "yes" immediately.

6.  Let the other person do a great deal of the talking.

7.  Let the other person feel the idea is his or hers.

8.  Try honestly to see things from the other person's point of view.

9.  Be sympathetic with the other person's ideas and desires.

10. Appeal to the nobler motives.

11. Dramatize your ideas.

12. Throw down a challenge.

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Building Rapport with the Audience

How to Build Rapport with the Audience?

Building Rapport

• Consider yourself honored to speak—and say so.

• Give your listeners sincere appreciation.

• Mention some of your listeners by name.

• Play yourself down, not up.

• Say "we"-not "you."

• Smile and speak naturally.

• Talk in terms of your listeners' interests.

• Have a good time.

• Don't apologize.

• Appeal to the nobler emotions of your audience.

• Welcome criticism.

• Be a "good person skilled in speaking."

Dale Carnegie's Best Selling Books:

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Build Listener Rapport


How to Build Listener Rapport?


1. Consider yourself honored by being asked to address an audience—and say so!

2. Give your listeners sincere appreciation.

3. Mention the names of some listeners.

4. Play yourself down—not up!

5. Say "we"—not "you."

6. Don't talk with "a scowling face and an upbraiding voice."

7. Talk in terms of your listeners' interests.

8. Have a good time making your talk.

9. Don't apologize.

10.Appeal to the nobler emotions of your audience.

11.Welcome criticism—instead of resenting it. Be a "good person skilled in speaking."

Dale Carnegie's Best Selling Books:

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