How to Gain Cooperation and win People to Your Way of Thinking?
1. To get the best of an argument—avoid it.
2. Show respect for the other person's opinion. Never tell a person he or she is wrong.
3. If you are wrong, admit it quickly, emphatically.
4. Begin in a friendly way.
5. Get the other person saying "yes" immediately.
6. Let the other person do a great deal of the talking.
7. Let the other person feel the idea is his or hers.
8. Try honestly to see things from the other person's point of view.
9. Be sympathetic with the other person's ideas and desires.
10. Appeal to the nobler motives.
11. Dramatize your ideas.
12. Throw down a challenge.
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