Thursday, June 9, 2011

Asking Questions

There are primarily three types of questions: 

Asking Questions
• Elementary Questions—Often closed-ended, these questions obtain the other person's basic information.

Elementary Questions often begin with: 
"What is...?"
"When do you ...?"
"Who will be...?"
"How do you currently ...?"

• Elaborative Questions—Usually open-ended, these questions ask the prospect to elaborate on the basic information you've already obtained by considering the significance of that information.

 Elaborative Questions may begin with:
"Which...?"
"How do you feel about...?
"What will it mean to you if...?"

• Evaluative Questions—Usually closed-ended, these questions enable you to check your progress at different points in the discussion.

Examples of Evaluative Questions:
"Does that make sense?"
"How does that sound to you?"
"Have I addressed your concern?"

Dale Carnegie's Best Selling Books:

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