Values, Expectations and Ground Rules of High-performance Teamwork
High-performance teamwork is not merely an intellectual undertaking but requires a commitment from the heart, a desire to work together that comes from deep within each team member. This desire is then translated into Values, Expectations and Ground Rules based on the desire to overcome role deficiencies and build on strengths.
• Values—The ways in which a team views itself, in terms of what it prides most and what its members believe. Examples of our values include:
Respect for each team member's abilities
Keeping an open mind about new ideas
• Expectations—What each team member should be able to count on, in terms of how the team and its individuals operate. Examples of Expectations are:
Support for each other within the team
Everyone chipping in to get things done.
• Ground Rules —The norms and guidelines a team establishes to govern itself and to ensure that its members are adhering to the Values and Expectations. To be effective, they must be more specific than Values or Expectations. Examples of Ground Rules might include:
Arrive at team meetings on time
Do not put down another team member
The Carnegie principles serve as an excellent starting point from which a team can establish its own Values, Expectations and Ground Rules.
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