How to Build Rapport with the Audience?
• Consider yourself honored to speak—and say so.
• Give your listeners sincere appreciation.
• Mention some of your listeners by name.
• Play yourself down, not up.
• Say "we"-not "you."
• Smile and speak naturally.
• Talk in terms of your listeners' interests.
• Have a good time.
• Don't apologize.
• Appeal to the nobler emotions of your audience.
• Welcome criticism.
• Be a "good person skilled in speaking."
Dale Carnegie's Best Selling Books:
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